Undoubtedly, technological advancements are adding up spices to the travel and tourism industry. Google Travel reports that about 75% of travelers are planning their travel itineraries on online platforms.
Technologies including AI, ML, virtual tours, live chatbots facilitate in offering tailor-made deals & services to travelers and enhancing the user experience with instant responses to FAQs. Further, biometrics and digital wallet technologies enabled travelers to go out free-handed without carrying paper documents, cash, or cards.
For every trip, you need not accompany your travelers now, instead, you can set up virtual guides that can be accessed through smartphones to overcome the barriers in ride direction, destination suggestion, payment, even native language communication, and more.
With visitor tracking technologies and IoT-enabled trackers for monitoring real-time location, movement tracking, and personalization of digital maps, you can make travelers feel at ease with major security concerns.
More than all, with the explosion of sharing economy, you can offer global tourists to decide from the bountiful localized and personalized options for accommodations, transport, and itinerary as well.
With new technologies evolving, the travel industry has undergone various transformations over the years. We’ve designed a perfect infographic – Evolution of the travel and tourism industry which would be interesting, do check it out.